Half a year ago, after the customer swiped the card in the merchant's pos machine, the merchant had never received the UnionPay payment. After the inquiry, it was discovered that the money spent in Henan Province was actually in Guangzhou. On the first two days of yesterday, Mr. Liu, from Zhengzhou, Henan Province, who lost more than 300,000 yuan, and several companions who had the same experience came to Guangzhou UnionPay Network Payment Co., Ltd. (hereinafter referred to as “Guangzhou UnionPay Networkâ€) to discuss the statement, so that they did not expect Yes, these payments actually involved Guangdong Yuanlian Network Technology Co., Ltd. (hereinafter referred to as “Guangdong Yuanlianâ€) and a Jiangsu company, which were frozen due to risks. After several twists and turns, Guangdong Yuanlian said that it will negotiate with Guangzhou UnionPay Network to pay back to the merchants as soon as possible. The merchant has set up a POS machine for the low rate Mr. Liu runs a food wholesale line near Zhengzhou Wankelai. In July last year, under the recommendation of the salesman, he handled a POS machine at a low rate. "At that time, he promised that the ceiling rate would be only 35 yuan. Compared with the previous rate of more than 1%, it would save a lot of money for our wholesalers." Mr. Liu said that they did not have a POS machine. Any agreement was signed, but the ID card and bank card number were provided and it was successfully completed. According to the agreement, the next day after the customer swipe the card on the POS machine, Mr. Liu will receive the payment. All of this went smoothly before November 17, last year. However, on November 18 last year, he failed to receive the previous day's payment, which totaled more than 300,000 yuan. Subsequently, Mr. Liu gave the matter back to the salesman at the time, and the salesman asked him to report it to a company in Zhengzhou, and the Zhengzhou company kicked the ball to the Guangzhou UnionPay network. This process is equal to half a year. The day before yesterday, Mr. Liu came to Guangzhou with three businessmen who had the same experience to discuss. "I later learned that there are hundreds of businesses in similar situations with us, and the amount involved is more than 10 million yuan." Mr. Chen, who is traveling with Mr. Liu, told reporters that he also lost hundreds of thousands of dollars. The lost merchants even set up a “debt collection†group. Henan credit card acquiring institution in Guangzhou I handled the POS machine in Henan and also swiped the card in Henan. Why is the problem appearing in Guangzhou? Mr. Liu told reporters because the money is in Guangzhou. In order to verify this statement, yesterday he opened the China UnionPay customer service hotline under the witness of the reporter, and randomly submitted a POS machine card information on November 17 last year according to the instructions of the customer service staff. Customer service staff feedback this transaction does exist, the acquiring institution is Guangzhou UnionPay network. However, for the money, the customer service staff said that it is impossible to check whether the money has been returned to the merchant, and it is necessary to find an insuring institution for consultation. According to the official website of China UnionPay, the business types of Guangzhou UnionPay Network Payment Co., Ltd. include terminal (POS machine) deployment and maintenance, merchant expansion and service and transaction data processing and access, but its business coverage is only in Guangdong Province. Why are merchants in Henan involved with the company? Mr. Liu told reporters that after they learned, they found that the company “contracted†related business to Guangdong Yuanlian, and Guangdong Yuanlian expanded its business throughout the country, and had a business agency in Zhengzhou. The package was sold to Henan merchants. "I don't know what happened later. Guangdong Yuanlian and Guangzhou UnionPay Network had a debt relationship, and the money of our merchants was frozen, so they have not received the money back." Mr. Liu said. It is worth noting that the text messages that they received before were also displayed as “Yuanlian Network Paidâ€, which is not the same as the direct remittance of the UnionPay. “We later knew that there was a problem with the POS machine we bought, and the middleman had a second settlement.†statement Guangdong Yuanlian: Actually a Jiangsu company violated regulations Yesterday, the reporter contacted Liu Wei, executive vice president of Guangdong Yuanlian. He told reporters that the incident was indeed related to the Yuanlian, but it was not the Yuanlian, but a Jiangsu company violated the regulations. “At the beginning of last year, this Jiangsu company established contact with Guangzhou UnionPay network and reached an expansion agreement. However, since Guangzhou UnionPay Network only recognized us, this Jiangsu company used our name when signing the contract.†Liu Wei It is said that the Jiangsu company used the name of Yuanlian Company when it was expanding externally. It also used Yuanlian’s account when it was processing the money. “They used our one public fund account, but the money did not actually fall into our account. Before entering the account, UnionPay has already paid the money to each merchant." Liu Wei said that although the Jiangsu company signed an agreement with Guangzhou UnionPay Network, it did not strictly enforce the requirements of expanding and not only accepting orders in Guangdong Province, and also pushed the business to all parts of the country. “The company first took several POS machines from UnionPay in the name of merchants, and assigned them to sub-agents. Then they built a system and turned a POS machine into several.†Liu Wei said, this The transaction risk was generated. Yuanlian Company ended its agreement with Guangzhou UnionPay Network in mid-November last year, freezing the funds. Guangzhou UnionPay Network: It should be resolved as soon as possible The statement of Guangzhou UnionPay Network is similar. “We need to register the information first to confirm whether it is our merchant. The information includes business license, legal person code certificate, national tax and local tax certificate and legal person ID card.†Huang Lijian, general manager of Guangzhou UnionPay Network Market, said that the information obtained has been verified. Then check the transaction details to confirm whether the transaction has been made and there is no clearing. "We are following the process and should be able to resolve it as soon as possible, but the exact time is not up to date." Ningbo XISXI E-commerce Co., Ltd , https://www.petspetscleaning.com
So, when will the merchants pay back? "Normally, the Jiangsu company needs to pay the money to the merchants six months ago, but they did not advance. We and Guangzhou UnionPay network did not know, until half a month ago we knew." Liu Wei said if If it is successful, it is expected to pay back within two or three days at the earliest, but the customer information needs to be confirmed.