We will scan the number of each carton product. If there is a quality problem and a customer complaint, we can find out who made this product and which machine did it according to the product number, and implement the system of responsibility to people. ——Mr. Liao Sun, Qingdao Jiali Qingdao Jiali's main business is flexographic printing corrugated boxes. According to Mr. Luo, in the quality management process, maintaining color consistency is very important for corrugated box printing. Qingdao Jiali has encountered customer complaints before because the printing colors of different batches of the same variety of corrugated box products are inconsistent. After investigation, the quality management personnel found that the production staff have been using the same sample proof when printing different batches of corrugated boxes. Due to the storage time, the ink on the surface has oxidized, resulting in color changes. The colors vary greatly. For this reason, Qingdao Jiali will make 50 or 60 sample boxes for customers to sign samples together when signing samples with customers, and then leave a few for the customers, leave some for themselves, and check the sample boxes in the dedicated sample room Keep away from light and moisture (wrapped with plastic film). In order to achieve consistent printing colors of the same batch of products, the production personnel should replace the control sample box at least once a month. And keep a part of the samples in each production for reference for the next production, to ensure the consistency of the color of different batches of printed products. Mr. Luo believes that there will indeed be some contradictions between quality management personnel and production personnel. Because for the production personnel, not only must consider the printing quality, but also consider the production efficiency and delivery date. When there are more orders, the production speed will increase and the quality will decrease. When faced with this situation, the quality management personnel need to have a better overall awareness. Although the quality requirements are important, it is also necessary to consider the problems in actual production. Similarly, production personnel should understand the difficulties of quality management personnel. However, this mutual understanding is still difficult to avoid the "scrapping" between departments, so the company numbers each carton product. If you encounter customer complaints about quality problems, you can find out who this product is based on the number. What is done, which machine does it, implements the system of responsibility to people. Qingdao Jiali strictly follows the ISO9000 quality management system, and has formulated quality rewards and penalties in accordance with the special requirements of customers, so as to be linked to the economy. But Mr. Luo believes that the purpose of this is not to punish employees, but to exert pressure on them, a sense of ensuring product quality at all times. In order to prevent the phenomenon of "scrapping", Qingdao Belle has also achieved data management of product quality. Every day, the production personnel and quality management personnel are called to hold regular production meetings. The quality management personnel are all present, list the quality problems that occurred in the workshop that day, make good records, and form a digital management. In addition, the company's quality management personnel are directly drawn from the workshop, generally have more than two or three years of production experience, and have a better understanding of the product. Dealing with problems will convince each department to take it orally. Mr. Luo also told us a little experience, because printing companies generally use the record system, some employees only pay attention to speed and ignore product quality, so in the inspection process, the quality management department will specify the inspection time according to the production report to let the quality Managers focus on checking product quality, not on quantity. From the perspective of the company, the quality inspector is not a "policeman" but a "nanny", a high-quality "nanny". If product quality, customer complaints and employee wages are bundled together, quality inspection personnel can be actively involved in production. ——Mr. Liu Jiyang, Chengdu Jiuxing Chengdu Jiuxing is a packaging and printing enterprise specializing in the production of folding cartons. It has been implementing the ISO9000 quality management system since 1997. Since its certification in 1998, it has been implementing quality management and control in accordance with the quality management system and actual production conditions. During this period, the company's emphasis on quality control and quality management is also increasing, and more and more professional. As for the quality inspectors, some people think that they are "policemen", but Mr. Liu has his own unique insights. From the company's perspective, the quality inspectors are not "policemen" but "nanny", and are highly qualified. "Nanny". By bundling product quality, customer complaints and employee salaries, quality inspection personnel can actively participate in production, not waiting for inspection problems, but participating in production to discover problems, so that quality inspection personnel can be more Carry out in-depth quality inspections and take measures to make the quality more stable, because from the company's perspective, the concern is the results. Therefore, the quality inspector is not a "policeman" but a meticulous "nanny". As a "nanny", the quality inspection staff cares about customers. After the customer complains, it is necessary to verify and find the real reason. Mr. Liu gave us a vivid example. When we were making medicine packaging boxes, the quality of the packaging boxes was not stable due to the small number of production. Since the customer (pharmaceutical factory) already uses the automatic packaging machine, the requirements for the medicine packaging box are relatively high, but the medicine packaging box cannot be well adapted to the automatic packaging machine, so the quality control personnel of Jiuxing go directly to the customer's pharmaceutical production site to carry out The investigation really found the crux of the fact that the pharmaceutical packaging box did not adapt well to the automatic packaging machine, and changed the design and process of the packaging box to solve the problem that the pharmaceutical packaging box could not go on the automatic packaging line. Product quality is designed, not detected. We require quality inspection personnel to be rigorous and meticulous in the process arrangement and planning of construction orders. ——Mr. Liu Jiyang, Chengdu Jiuxing "Product quality is designed" is a slogan of Chengdu Jiuxing Quality Inspection Department. Mr. Liu requires quality inspection personnel to be strict and meticulous in the process arrangement and planning of construction orders. Because the quality of many products has a great relationship with the design. Mr. Liu also believes that as a qualified quality inspector, he must have the following points. (1) Strong professional quality, very familiar with the printing industry. In addition, quality inspection personnel should also focus on preventing quality problems. Jiuxing has a morning meeting system every day. When the two shifts are handed over, they present the quality problems on the shift and come up with solutions. The quality supervisor will comment and make records, and work together to improve the product quality. [next] It can be said that the control of printing quality is very difficult for manufacturers. Especially in the field of packaging and printing, packaging and printing products are all-encompassing, the materials for printing materials are widely selected, and the processing forms are also diverse. However, the quality control of packaging and printing products is not without a method. ——Mr. Wang Chengxin, Beijing Shuangyan Trademark Mr. Wang specifically discussed his views on packaging and printing quality control from the following aspects. (1) Do a good job in packaging product design and production process arrangement Packaging product substrates have a wide selection surface, a variety of printing methods, and complicated processing techniques. Therefore, there are many design constraints, which brings some difficulties to the design. In general, product design is directly related to the quality of printing and subsequent processing processes. Therefore, a process analysis system for packaging products should be established before design, and the process personnel and graphic designers should be called together to formulate product process requirements. , Do a good job in arrangement of the process, so as to provide a useful reference for product design, try to overcome the shortcomings of each process in the design, and fully consider these constraints in the process of arrangement, in order to achieve the best arrangement plan, and then reduce the follow-up The difficulty of processing guarantees the quality of the product. (2) Improve the operation level of employees and implement standardized operations After the product is designed, it needs personnel to operate in the printing and subsequent processing procedures, and each person's technical level is different, and everyone's operating habits are also very different, so it will have a certain impact on product quality and easy Cause quality fluctuations. In order to avoid such phenomena, certain measures need to be taken. First, the training of employees should be strengthened, and efforts should be made to improve the operating skills of employees so that they can abandon those bad operating habits in operation and achieve standardized operation; second, they must strengthen the operation The exploration and promotion of the overall standardization level make every operation try to reach the standard and can be unified in production, so that the quality standards of the products in each batch and each process can be effectively guaranteed and cut to further improve the product. The quality is stable. (3) Strengthen coordination and communication between various processes Since packaging products cannot be completed by a simple process, but several, dozens or more processes are required to be completed together, therefore, effective production command and coordination and communication between each process Seems particularly important. Because the quality requirements of each process and the production process requirements for the production environment (including temperature and humidity) are different, it is necessary to fully consider these potential factors that restrict product quality. Efforts to consider the degree of dependence of each process on the environment and the connection between each production process, and on this basis, formulate a process handover system. In production, the quality requirements of each process should be considered as much as possible and the constraints of all aspects should be controlled to ensure The production of the next process can be carried out smoothly, so that the quality of the product is effectively guaranteed between each process and the handover. In addition, the establishment of a green channel-like transmission mechanism between each process, that is, the shortest and most convenient way to transfer and transfer semi-finished products in production, will also have a positive effect on product quality control. (4) Strengthen the testing of raw and auxiliary materials In the field of packaging and printing, the quality requirements for various raw and auxiliary materials are very strict. Imagine that the color and appearance of the outer packaging of the same batch of products are not the same, which will give consumers a first impression that the quality of the product is not relevant. It can be seen how important the outer packaging of the product is to the quality of the product. In the printing process, the requirements for paper are very strict certification, because the whiteness and opacity of different papers are not the same, it is these differences that cause the same batch of printed products to have color differences. It can be seen that the same type of paper should be used when printing the same batch of printed matter, and the strength index of the paper should also be high, otherwise various paper diseases will affect the quality of the printed matter and reduce the quality of the product. If consumables such as inks with different quality or different quality are used in the production process, it will also have a great impact on the quality of the printed product, causing differences in the hue of the printed product and other products, which will lead to product qualification. The product rate has dropped. Therefore, an application mechanism should be established for the paper and other consumables used before production to ensure that the same consumables are used in production. If more than two consumables must be used, it is best to check the quality of the consumables before use to ensure that the relevant data is close to being put into use in production to ensure product quality consistency. In addition, regular sampling and inspection of printed products in the production process is also necessary to ensure product consistency. (5) Guarantee the normal operation rate of the equipment "Workers must sharpen their tools first if they want to do their best." To ensure the stability of the quality of packaging and printing products, the role of equipment cannot be ignored. Imagine that the equipment cannot maintain normal operation during the printing process, which will cause multiple shutdowns during the production process, the quality of the product will naturally fluctuate, and the quality will not be guaranteed. To ensure the normal operation of the equipment, the daily maintenance and maintenance of the equipment must be strengthened. When the equipment is faulty, it must not be palliated. It must be repaired in time. Do not let the equipment work with the disease for a long time in order to catch up with the production progress. Small equipment failures and hidden dangers will also have a great impact on product quality, especially the quality of the printing process. As the so-called "knife sharpening does not accidentally cut wood work", more investment is made in equipment to ensure the quality of packaging and printing products. Stability is still very helpful. While strengthening the daily maintenance and maintenance of the equipment, a preventive maintenance mechanism should be established for the equipment in a targeted manner. Only by taking preventive measures beforehand can we ensure that the equipment does not have problems as much as possible, and we can make proper progress and production processes in advance. Arrange effectively to ensure product quality. (6) Establish quality awareness of all employees To fundamentally control the quality of packaging and printing products, the above points are far from enough. After all, these points are only objective factors. To control the quality of packaging products, it is necessary to achieve a combination of subjective and objective factors, so strengthen all The training of personnel involved in production is very necessary. Such training is not only training for operation skills, but also training for establishing quality awareness of employees, because only the establishment of quality awareness of all employees can fundamentally guarantee Stable product quality. Case study One case: Shanghai Jielong Color Printing Co., Ltd. Shanghai Jielong Color Printing has formulated a multi-level three-dimensional quality inspection system for quality management. That is, a four-level management system of team self-inspection, process mutual inspection, workshop inspection, and factory-level random inspection is adopted. The specific contents are as follows. (1) Establish a "quality inspection system for each process", clearly stipulate the scope of team self-inspection and process mutual inspection, and establish reward and punishment measures, so that each process strives to ensure that the quality rate specified by the factory is reached, even if there are fish that miss the net Through the inspection of the next process to the previous process, if the problem is found, it will notify the digital publication of the previous process in time, and feed back the situation to the quality control department to find a solution. (2) Arrange quality management personnel to be responsible for quality inspection during production, that is, workshop inspection. As the first manager of product quality management, the workshop director puts emphasis on quality in his work evaluation, so as not to relax the requirements for product quality while completing production tasks. By inspecting Esko for each process, we ensure that problems are found and resolved in a timely manner. (3) The factory-level random inspectors are responsible for supervising the implementation of quality standards and conducting random inspections of daily products, thereby checking the authenticity and quality of the work records of the workshop quality inspectors, and requiring the workshop quality management personnel to conduct random inspections and inspections on the products Whether the production status of each process meets the company's quality standards. In each link, there are both horizontal horizontal self-inspection and mutual inspection, as well as vertical up-to-down inspection and spot checks, which are controlled layer by layer to greatly reduce quality accidents or make quality problems in the budding state effective contain. Case Two: Shanghai Paper Cup Co., Ltd. Shanghai Paper Cup Co., Ltd. is a well-known cup-making enterprise, supplying paper cups and drums to well-known customers at home and abroad, and its excellent products are the main reason for customers' favor. (1) The operator checks the appearance, leakage performance, bonding area and cleaning condition of the paper cup every half an hour. (2) The quality control staff conducts inspections 5 times per shift. In addition to the above items, the paper cup parameters, printing effects and cup lid matching are also checked. (3) The quality control personnel shall review the molded and packed paper cup products according to the sampling ratio. Magic Photon Mask,Led Face Mask,Led Phototherapy Mask,Led Face Mask Light Therapy Shenzhen Shengkang Electronic Technology Co.,Ltd , https://www.shk-beauty.com
(2) Rigorous and meticulous, truly find the needs of customers, everything for the customers.
(3) Be patient, especially for discerning customers.
(4) Achieve fair investment and procurement, whether it is for internal employees or customers, have a practical and realistic attitude, so as to win the trust of employees and the respect of customers.
(5) In the face of crisis, it is necessary to prepare in advance and have good adaptability to print materials. According to your own analysis and judgment, the problem is solved quickly.